Privacy Policy - ZEUS MENS HEALTH

Privacy Policy for Zeus Men’s Health

Effective Date: August 1, 2024
Last Modified: 2/12/2025

1. Introduction

This Privacy Policy outlines how Haad MD Inc DBA Zeus Men’s Health (“Zeus Men’s Health,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you use our services through our website, social media, email exchanges, mobile apps, and other online services (collectively, the “Service”). This Policy is written in English, and in case of any discrepancies, the English version prevails.

Contact Information:
Phone: +1 (323) 917-4636
Email: Zeusmenshealth@gmail.com
Mailing Address: 3805 W Riverside Dr Suite 301, Floor 3, Burbank, CA 91595

2. Overview

Zeus Men’s Health provides specialized virtual healthcare services focused exclusively on men’s health and wellness concerns. We are a telemedicine practice that enables you to receive consultations, order lab tests, and obtain prescriptions and treatments from the comfort of your home or office. Protecting your privacy is of utmost importance to us and a core part of our service commitment.

3. Information We Collect

Information You Provide to Us:

Personal Information: Name, email address, postal address, phone number, date of birth, health insurance information.
Health Information: Medical history, treatment records, lab results, prescription information.
Payment Information: Credit card details, billing address.
Account Information: Username, password, account preferences.

Information We Collect Automatically:

Usage Data: IP address, browser type, operating system, referring URLs, page views, timestamps.
Cookies: Data collected through cookies and similar tracking technologies.

Information from Other Sources: We may receive information about you from third parties such as business partners, payment processors, and service providers.

4. Special Categories of Information

We may process some Personal Data considered sensitive when necessary to carry out our obligations under the law or to protect our legitimate interests. This may include personal data that reveals your racial or ethnic origin or personal data concerning your health. We process this information only to the extent necessary to carry out our obligations under the law or to protect our legitimate interests.

5. How We Use Your Information

We use your Personal Data for various purposes described below, including to:

Provide and manage our services.
Process payments and manage billing, including submitting claims to your insurance carrier.
Communicate with you regarding your account and our services.
Personalize your experience and improve our services.
Comply with legal obligations and protect our rights.
Conduct research and analysis.

6. Disclosure of Your Information

We do not share, sell, or otherwise disclose your Personal Data for purposes other than those outlined in this Privacy Notice. We disclose your Personal Data to a few third parties, including:

Our subsidiaries and our affiliates.
Our third-party service providers that we use to support our business.
To a company we merge, acquire, or that buys us, or in the event of change in structure of our company of any form.
To comply with our legal obligations.
To enforce our rights.
With your consent.

We may disclose Personal Data that we collect or you provide as described in this Privacy Notice:

To our subsidiaries and affiliates.
To contractors, service providers, and other third parties we use to support our business. These entities provide IT and infrastructure support services, payment processing services, and marketing software.
To a potential or actual buyer or other successor in the event of a planned or actual merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Zeus Men’s Health’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Zeus Men’s Health about our Website’s users is among the assets transferred.
To fulfill the purpose for which you provide it.
For any other purpose disclosed by us when you provide the information.
With your consent.

We may also disclose your Personal Data:

To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
To enforce or apply our terms of use and service and other agreements, including for billing and collection purposes.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Zeus Men’s Health, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

7. Your Rights Regarding Your Information and Accessing and Correcting Your Information

You may have certain rights under applicable data protection laws, including the right to access and update your Personal Data, restrict how it is used, and the right to have us erase certain Personal Data about you. You also have the right to complain to a supervisory authority about our processing of your Personal Data.

Applicable data protection laws may provide you with certain rights with regards to our processing of your Personal Data.

Access and Update: You can review and change your Personal Data by logging into the Website and visiting your “Account” page. You may also notify us through the Contact Information below or through our Website’s Contact Us form of any changes or errors in any Personal Data we have about you to ensure that it is complete, accurate, and as current as possible. We may also not be able to accommodate your request if we believe it would violate any law or legal requirement or cause the information to be incorrect.
Right to Restrict Processing: You have the right to restrict our processing of your Personal Data under certain circumstances. In particular, you can request we restrict our use of it if you contest its accuracy, if the processing of your Personal Data is determined to be unlawful, or if we no longer need your Personal Data for processing but we have retained it as permitted by law.
Right to be Forgotten: You have the right to request that we delete all of your Personal Data. We cannot delete your Personal Data except by also deleting your user account, and we will only delete your account when you have requested that we do so. We may not accommodate a request to erase information if we believe the deletion would violate any law or legal requirement or cause the information to be incorrect. In all other cases, we will retain your Personal Data as set forth in this policy. In addition, we cannot completely delete your Personal Data as some data may rest in previous backups. These will be retained for the periods set forth in our disaster recovery policies.
Right to Lodge a Complaint: You have the right to lodge a complaint with the applicable supervisory authority in the country you live in, the country you work in, or the country where you believe your rights under applicable data protection laws have been violated. However, before doing so, we request that you contact us directly in order to give us an opportunity to work directly with you to resolve any concerns about your privacy.
How You May Exercise Your Rights: You may exercise any of the above rights by contacting us through any of the methods listed under Contact Information below and through our Website’s Contact Us form. If you contact us to exercise any of the foregoing rights, we may ask you for additional information to verify your identity. We reserve the right to limit or deny your request if you have failed to provide sufficient information to verify your identity or to satisfy our legal and business requirements. Please note that if you make unfounded, repetitive, or excessive requests (as determined by reasonable discretion) to access your Personal Data, you may be charged a fee subject to a maximum set by applicable law.

8. Jurisdiction-Specific Privacy Rights

California Consumer Privacy Act (CCPA) Compliance:

Right to Know: You have the right to request that we disclose the categories of personal information we collect, the sources of that information, our business or commercial purpose for collecting it, and the categories of third parties with whom we share it.
Right to Delete: You have the right to request that we delete any of your personal information that we collected from you, subject to certain exceptions.
Right to Opt-Out: You have the right to opt-out of the sale of your personal information. To make such a request, please contact us.
Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

9. Do Not Track Signals

We also may use automated data collection technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). Some web browsers permit you to broadcast a signal to websites and online services indicating a preference that they “do not track” your online activities. At this time, we do not honor such signals and we do not modify what information we collect or how we use that information based upon whether such a signal is broadcast or received by us.

10. Data Security

We have implemented measures designed to secure your Personal Data from accidental loss and from unauthorized access, use, alteration, and disclosure.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Data, we cannot guarantee the security of your Personal Data transmitted to our Website. Any transmission of Personal Data is at your own risk. We are not responsible for the circumvention of any privacy settings or security measures deployed on the Website.

11. Data Retention Periods

We retain your Personal Data for as long as you keep your account open. In some instances, we may keep it after you close your account. For example, we may keep it:

On our backup and disaster recovery systems.
For as long as necessary to protect our legal interests.
To comply with other legal requirements.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws and regulations. We will post the updated Policy on our website and indicate the effective date of the changes. If we make material changes, we will provide you with notice or obtain your consent as required by law.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Officer using the following details:

Email: privacy@zeusmenshealth.com
Mailing Address: 3805 W Riverside Dr Suite 301, Floor 3, Burbank, CA 91595
Phone: +1 (323) 917-4636

We will make every effort to address your concerns and respond to your requests promptly and in compliance with applicable laws and regulations.

HIPAA Privacy Policy
Zeus Men’s Health, A Professional Corporation
Effective Date: February 12, 2025

Notice of Privacy Practices

Your Information.

Your Rights

Our Responsibilities

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

Your Rights:

When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you.

Get an electronic or paper copy of your medical record

You can ask to see or get an electronic or paper copy of your medical record and other health information we have about you. Ask us how to do this.
We will provide a copy or a summary of your health information, usually within 30 days of your request. We may charge a reasonable, cost-based fee.

Ask us to correct your medical record

You can ask us to correct health information about you that you think is incorrect or incomplete. Ask us how to do this.
We may say “no” to your request, but we’ll tell you why in writing within 60 days

Request confidential communications

You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address.
We will say “yes” to all reasonable requests.

Ask us to limit what we use or share

You can ask us not to use or share certain health information for treatment, payment, or our operations.
We are not required to agree to your request, and we may say “no” if it would affect your care.
If you pay for a service or health care item out of-pocket in full, you can ask us not to share that information for the purpose of payment or our operations with your health insurer.
We will say “yes” unless a law requires us to share that information

Get a list of those with whom we’ve shared information

You can ask for a list (accounting) of the times we’ve shared your health information for six years prior to the date you ask, who we shared it with, and why.
We will include all the disclosures except for those about treatment, payment, and health care operations, and certain other disclosures (such as any you asked us to make). We’ll provide one accounting a year for free but will charge a reasonable, cost-based fee if you ask for another one within 12 months

Get a copy of this privacy notice

You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. We will provide you with a paper copy promptly.

Choose someone to act for you

If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information.
We will make sure the person has this authority and can act for you before we take any action.

File a complaint if you feel your rights are violated

You can complain if you feel we have violated your rights by contacting us using the information on the back page
You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-6966775, or visiting www.hhs.gov/ocr/privacy/hipaa/ complaints/.
We will not retaliate against you for filing a complaint.

Your Choices

For certain health information, you can tell us your choices about what we share. If you have a clear preference for how we share your information in the situations described below, talk to us. Tell us what you want us to do, and we will follow your instructions.

In these cases, you have both the right and choice to tell us to:

Share information with your family, close friends, or others involved in your care
Share information in a disaster relief situation
Include your information in a hospital directory

If you are not able to tell us your preference, for example if you are unconscious, we may go ahead and share your information if we believe it is in your best interest. We may also share your information when needed to lessen a serious and imminent threat to health or safety.

In these cases we never share your information unless you give us written permission: • Marketing purposes

Sale of your information
Most sharing of psychotherapy notes

In the case of fundraising:

We may contact you for fundraising efforts, but you can tell us not to contact you again.

Our Uses and Disclosures

How do we typically use or share your health information?

We typically use or share your health information in the following ways.

Treat you

We can use your health information and share it with other professionals who are treating you.

Example: A doctor treating you for an injury asks another doctor about your overall health condition.

Run our organization

We can use and share your health information to run our practice, improve your care, and contact you when necessary.

Example: We use health information about you to manage your treatment and services.

Bill for your services

We can use and share your health information to bill and get payment from health plans or other entities.

Example: We give information about you to your health insurance plan so it will pay for your services.

Our Uses and Disclosures

How else can we use or share your health information?

We are allowed or required to share your information in other ways – usually in ways that contribute to the public good, such as public health and research. We have to meet many conditions in the law before we can share your information for these purposes. For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/index.html.

Help with public health and safety issues

We can share health information about you for certain situations such as:
Preventing disease
Helping with product recalls
Reporting adverse reactions to medications
Reporting suspected abuse, neglect, or domestic violence
Preventing or reducing a serious threat to anyone’s health or safety

Do research

We can use or share your information for health research.

Comply with the law

We will share information about you if state or federal laws require it, including with the Department of Health and Human Services if it wants to see that we’re complying with federal privacy law.

Respond to organ and tissue donation requests

We can share health information about you with organ procurement organizations.

Work with a medical examiner or funeral director

We can share health information with a coroner, medical examiner, or funeral director when an individual dies.

Address workers’ compensation, law enforcement, and other government requests

We can use or share health information about you:
For workers’ compensation claims
For law enforcement purposes or with a law enforcement official
With health oversight agencies for activities authorized by law
For special government functions such as military, national security, and presidential protective services

Respond to lawsuits and legal actions

We can share health information about you in response to a court or administrative order, or in response to a subpoena.

OUR RESPONSIBILITIES

We are required by law to maintain the privacy and security of your protected health information

We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information.

We must follow the duties and privacy practices described in this notice and give you a copy of it. •

We will not use or share your information other than as described here unless you tell us we can in writing. If you tell us we can, you may change your mind at any time. Let us know in writing if you change your mind.

For more information see: www.hhs.gov/ocr/privacy/hipaa/ understanding/consumers/noticepp.html.

Changes to the Terms of This Notice We can change the terms of this notice, and the changes will apply to all information we have about you. The new notice will be available upon request, in our office, and on our web site. Our Responsibilities This Notice of Privacy Practices applies to the following organizations

Zeus Men’s Health, A professional corporation

3808 W Riverside Dr, Suite 301 floor 3, Burbank CA 91505

Privacy Official contact information:

Haad Mahmood, MD

(213) 325-6189

zeusmenshealth@gmail.com